INTRO
Hello, my name
is ________ and I'm calling from the East Carolina University Survey Research
Group. I
am not trying to
sell you anything. We are speaking with
local residents to learn about their opinions of
the Internet and
computers. We are working on behalf of
the North Carolina Rural Internet Access Authority to learn more about how
people access the Internet and how it affects their lives. Would you mind sharing your opinion with me? Our questions only take about 5 minutes.
GENDER
In this
household, I need to speak with an adult (OVER 18) male/female [THIS REMINDS
INTERVIEWERS TO USE A PROCEDURES TO SELECT PEOPLE IN A MANNER THAT BALANCES
MALES AND FEMALES COMPLETING THE SURVEY].
INTERVIEWER:
ENTER GENDER
1 Male
2 Female
ZIPCODE
First, what is your zip code? [IF THEY DON'T KNOW, ENTER –1] _______
QUES1
Is there a personal computer or laptop in
your household?
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 1)
SKIPTO QUES3
QUES2
Which of the following are reasons why
you do not have a computer at home?
I can do all computer activities I need
to do at work.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2b
I can use computers somewhere else, like
a public library or community college.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2c
Computers are too expensive.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2d
I don't have enough time to use a
computer.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2e
Computers are not useful for me.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2f
Computers are not user friendly/too
difficult to use.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2g
I have privacy concerns about computers.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2h
I have concerns about my children
accessing computers.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2i
I don't know much about computers.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
QUES2j
I just don't want/not interested in
computers.
1 YES OR AGREE
2 NO OR DISAGREE
3 DON'T KNOW
IF (ANSWER = 1) SKIPTO QUES12
IF (ANSWER = 2) SKIPTO QUES12
IF (ANSWER = 3) SKIPTO QUES12
QUES3
How many computers or laptops are there
in this household? ___ [NUMBER FROM 0 TO 10]
QUES3a
How many occupants of the household use
the computer? ___ (ENTER SINGLE DIGIT NUMBER)
QUES3b
Are you the primary user of the computer?
1 YES
2 NO
3 DON'T KNOW
QUES4
In what year was the newest computer
obtained? ____ (ENTER 4 DIDIT NUMBER--1997,2001)
QUES5
What do you use the computer for? (READ LIST. CHECK ALL THAT APPLY)
1 Word processing
2 Email and
communications
3 Games
4 Graphic and
design
5 School
assignments
6 Learning to
use the computer
7 Finished
making selections
[IN THE DATA,
ANSWERS ARE RECORDED AS QUES5_1, QUES5_2, … QUES5_7. EACH ANSWER IS RECORDED AS 1 IF THE RESPONDENT
MENTIONED IT AND AS 0 IF THE RESPONDENT DID NOT MENTION IT. FOR EXAMPLE QUES5_1
IS 1 WHEN THE RESPONDENT MENTIONED WORD PROCESSING AND IS 0 WHEN WORD
PROCESSING WAS NOT MENTIONED. QUES5_7 IS
AN ARTIFACT OF THE CATI SYSTEM AND HAS NO REAL MEANING FOR YOU.]
QUES5a
How did you learn to use the computer?
1 Classes
2 Trial and
error
3 Learned from
another family member
4 Learned at
work
5 Finish making
selection
RESPONDENTS CAN
MENTION MORE THAN ONE AND YOU WILL FIND QUES5a_I … QUES5a_5 IN YOUR DATA. IF QUES5a_4 IS ONE, THE RESPONDENT LEARNED TO
USE THE COMPUTER AT WORK. ]
QUES6
Do you have Internet access from your
home?
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 3) SKIPTO QUES11
QUES7
Which of the following best describes your
home Internet connection. (READ
LIST)
1 Modem
2 DSL
3 ISDN
4 Cable
5 Don't know
6 Other
IF (ANSWER = 1) SKIPTO QUES7B
IF (ANSWER = 2) SKIPTO QUES7B
IF (ANSWER = 3) SKIPTO QUES7B
IF (ANSWER = 4) SKIPTO QUES7B
IF (ANSWER = 5) SKIPTO QUES7B
IF (ANSWER = 6) SKIPTO QUES7A
QUES7a
Please specify other Internet connection
type not listed.
_______________________________
QUES7b
How much would you be willing to pay for
faster Internet access at home?
1 NOTHING
2 LESS THAN $10
PER MONTH
3 $11 TO $25 PER
MONTH
4 $26 TO $35 PER
MONTH
5 $36 TO $45 PER
MONTH
6 $46 TO $55 PER
MONTH
7 $56 TO $75 PER
MONTH
8 $76 TO $100
PER MONTH
9 OVER $100 PER
MONTH
10 DON'T KNOW
QUES8
Who is your Internet provider? (READ
LIST)
1 A phone
company
2 A cable TV
company
3 A wireless company
4 Another type
of Internet service provider such as AOL, MSN, or Earthlink
5 Other
IF (ANSWER = 1) SKIPTO QUES9
IF (ANSWER = 2) SKIPTO QUES9
IF (ANSWER = 3) SKIPTO QUES9
IF (ANSWER = 4) SKIPTO QUES9
QUES8a
QUES9
1 YES
2 NO
3 DON'T KNOW
QUES10
1 YES
2 NO
3 DON'T KNOW
QUES10b
1 YES
2 NO
3 DON'T KNOW
QUES10c
1 YES
2 NO
3 DON'T KNOW
QUES10d
Do you use the Internet to search for
information such as government, business, etc.
1 YES
2 NO
3 DON'T KNOW
QUES10e
1 YES
2 NO
3 DON'T KNOW
QUES10f
1 YES
2 NO
3 DON'T KNOW
QUES10g
1 YES
2 NO
3 DON'T KNOW
QUES10h
Please specify any other ways you use the
Internet.
_____________________________
QUES11
What is the main reason you do not have
Internet service at home?
(READ LIST. CHECK ALL THAT APPLY)
1 Can use it
somewhere else
2 Cost/ too
expensive
3 Not enough
time to use it
4 Not useful
5 Not user
friendly, too difficult
6 Privacy
Concerns
7 Concerns about
children accessing
8 Don't know
much about it
9 Just don't
need it
10 Finish making
choices
QUES12
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 2) SKIPTO QUES16
IF (ANSWER = 3) SKIPTO QUES16
QUES12a
1 Classes
2 Trial and
error
3 Learned from a
family member
4 Learned at
work
5 Learned in
high school
6 DON'T KNOW
7 NO ANSWER
8 FINISHED
MAKING SELECTIONS
QUES13
1 YES
2 NO
3 DON'T KNOW
QUES13a
1 YES
2 NO
3 DON'T KNOW
QUES13b
1 YES
2 NO
3 DON'T KNOW
QUES13c
1 YES
2 NO
3 DON'T KNOW
QUES13d
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 2) SKIPTO QUES13F
IF (ANSWER = 3) SKIPTO QUES13F
QUES13e
QUES13f
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 2) SKIPTO QUES15
IF (ANSWER = 3) SKIPTO QUES15
QUES14
1 Adult
education
2 Cultural
center
3 Religious
facility
4 Senior center
5 Social service
center
6 Youth center
7 Other
QUES14a
QUES15
Now I would like to ask you how you use
the Internet outside of your home.
Do you regularly use the Internet to:(READ LIST. CHECK ALL THAT APPLY.
ROTATE)
1 Check email
2 Take
educational courses or do research for school
3 check news,
weather, or sports
4 Search for
information such as government, business, etc.
5 Search for
jobs
6 Do job-related
tasks
7 Shop, pay
bills, or other commercial activities
8 Final
selection
QUES15a
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 2) SKIPTO QUES16
IF (ANSWER = 3) SKIPTO QUES16
QUES15b
Please specify any other ways which you regularly use the Internet outside your home. ___________
QUES16
1 0 TO 3 HOURS
2 4 TO 7 HOURS
3 8 OR MORE
HOURS
4 DON'T KNOW
QUES17
1 LESS THAN $300
2 $300 TO $750
3 $750 TO $1000
4 $1000 OR MORE
5 DON'T KNOW
QUES18
1 YES
2 NO
3 DON'T KNOW
IF (ANSWER = 1) SKIPTO QUES20
IF (ANSWER = 2) SKIPTO QUES19
QUES19
The following section is a list of reasons (12) people give for not having a computer at home. Please tell me how important each of these reasons is to you.
A computer is too expensive.
1 Very Important
2 Somewhat
Important
3 Not important
at all
4 Don't Know
QUES19b
1 Very Important
2 Somewhat
Important
3 Not important
at all
4 Don't Know
QUES19c
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19d
I don't know how to use a computer.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19E
It's too difficult to learn how to use a computer.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19f
I don't have enough time to use a computer.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19g
I don't know what I would use a computer for.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19h
I don't know how to type.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19i
I don't want my children to have access to a computer at home.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES19j
I'm not good with technical things.
1 Very Important
2 Somewhat
Important
3 Not Important
at all
4 Don't Know
QUES20
Now, I am going to read you a list of statements about computers and technology. Please tell me if you agree or disagree with each statement.
1 Agree
2 Disagree
3 Don't know
QUES20b
Most people I know don't use computers.
1 Agree
2 Disagree
3 Don't know
QUES20c
Modern technology, particularly computers, poses a threat to our privacy and freedom.
1 Agree
2 Disagree
3 Don't know
QUES20d
It is important for school-aged children to learn how to use computers.
1 Agree
2 Disagree
3 Don't know
QUES20e
Today, access to a telephone is widely considered to be essential for a decent standard of living. Do you believe that Internet access is now - or someday will become - as essential as the telephone for achieving a decent standard of living?
1 YES
2 NO
3 DON'T KNOW
QUES20f
In order to extend reasonably priced telephone service to
everyone, the government subsidizes local telephone service. Should there be a similar government program
to extend reasonably priced access to the homes of all
1 YES
2 NO
3 DON'T KNOW
QUES20g
Many economists are talking about how a
knowledge-based economy is becoming more important to
1 YES
2 NO
3 DON'T KNOW
QUES21
1 YES
2 NO
3 DON'T KNOW
QUES22
(READ LIST.
CHECK ALL THAT APPLY)
1 Cell phone
2 Palm pilot or
other pocket organizer
3 Web TV
4 Another type
of machine to check email machine
5 None
6 Final
selection
IF(ANS=1) SKIPTO QUES23
IF(ANS=2) SKIPTO QUES23
IF(ANS=3) SKIPTO QUES23
IF(ANS=4) SKIPTO QUES23
IF(ANS=5) SKIPTO QUES23
QUES22a
1 Palm pilot or
other pocket organizer
2 Web TV
3 Another type
of machine to check mail machine
4 None
5 Final
selection
QUES23
1 DID NOT
GRADUATE FROM HIGH SCHOOL
2 HIGH SCHOOL
GRADUATE
3 COMMUNITY
COLLEGE DEGREE OR CERTIFICATE
4 4-YEAR COLLEGE
DEGREE
5 ADVANCED
DEGREE
6 DON'T KNOW
QUES24
In what year were you born? (INTERVIEWER-- ENTER LAST TWO DIGITS---
19_ _)
QUES25
1 WHITE
2 BLACK
3 ASIAN
4
NATIVE-AMERICAN
5 HISPANIC
6 OTHER
QUES27
1 EMPLOYED
FULL-TIME
2 EMPLOYED
PART-TIME
3 KEEPING HOUSE
4 RETIRED
5 UNABLE TO WORK
BECAUSE OF HEALTH
6 TEMPORARILY
UMEMPLOYED OR LAID OFF
7 GOING TO
SCHOOL
8 GOING TO
SCHOOL AND WORKING
QUES28
During 1999 what
was your total household income before taxes? I am going to read a set of
categories. Please stop me when I get to
the category that includes your household's income.(PROBE: IF YOU DON'T KNOW
YOUR HOUSEHOLD INCOME EXACTLY PLEASE GIVE US YOUR BEST ESTIMATE)
1 Less than
$15,000
2 $15,000 to
$24,999
3 $25,000 to
$34,999
4 $35,000 to
$49,999
5 $50,000 to
$74,999
6 $75,000 to
$99,999
7 $100,000 Or
more
8 DON'T KNOW
9 REFUSAL
QUES29
Are you currently...
1 MARRIED
2 UNMARRIED.
LIVING WITH A PARTNER
3 WIDOWED
4 DIVORCED
5 SEPARATED
6 NEVER MARRIED
QUES30
1 YES
2 NO
3 DON'T KNOW
QUES31a
How many are 5 years of age or younger? ____ [ENTER NUMBER BETWEEN 0 AND 99]
QUES31b
How many are 6 to 13 years of age? ____ [ENTER NUMBER BETWEEN 0 AND 99]
QUES31c
How many are 14 to 18 years of age? ____ [ENTER NUMBER BETWEEN 0 AND 99]
QUES31d
How many are over the age of 18? ____ [ENTER NUMBER BETWEEN 0 AND 99]
QUES32
Do your children attend...
1 PUBLIC SCHOOL
2 PRIVATE SCHOOL
3 HOME SCHOOL
4 OTHER